Job Responsibilities • Staff Process Instructor responsible for developing Etch process courses and delivering instructor-led process training for Lam's Etch products. • Conducts process technical training sessions for both customers and Lam employees for multiple products and time zones. • Works very closely with cross functional teams from various disciplines - Subject Matter Experts, customer support engineers - to determine applicability of the course material to the training requirements. • Course development project management to ensure timely completion of the training materials. • Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously. • Course delivery is conducted both Synchronously (live, remote via Telepresence or MS Teams) and Asynchronously (web-based training). Some travel may be required (10-15%). • The target audiences are customers and Lam engineers (process, product, field support, etc.) with varying academic and industry experience levels.
Other Job Responsibilities • Leadership ○ Acts as a resource for colleagues and students. ○ Works with cross-functional teams to get information and results needed. ○ Conducts technical literature research to fill in theoretical/mechanism knowledge gaps. ○ Drives improvements of existing courses through periodic updates, and develops new courses based on the latest product evolutions.
• Customer Relations ○ Professionally represents the company to the customer. ○ Leverages knowledge of Lam's product lines and services to keep existing/potential customers informed. ○ Acts as a liaison between customers and account team engineers to ensure their process technical questions are addressed in the training materials.
• Must be passionate about teaching!
工作說明
工作縣市:新竹縣市
上班地點:新竹市
工作待遇:面議
上班時段:日班,
需求人數:1
條件要求
工作經歷:
8年以上
學歷要求:學士
科系要求:
材料工程相關
專長需求:
擅長工具:
具備駕照:
其他條件:
Minimum Qualifications • B. S. or equivalent with 12+ years of work experience; or • M.S. with 8+ years of relevant work experience; or • Ph.D. in Materials Science, Chemical Engineering, Chemistry or Physics with 5 years of relevant work experience
Preferred Qualifications • Knowledge of, or having worked on, Lam Etch tools. • An excellent understanding of Etch plasma and process fundamentals. • Able to relate process fundamentals and mechanisms to process results. • Good understanding of the aspects of chamber design its impact on process results. • Good device integration knowledge to explain how and where the customer's specific application fits into the overall device fabrication for Logic, Memory, etc. • Familiarity with working in the semiconductor industry, and a working knowledge of Lam Etch product lines. • Excellent people skills with demonstrated ability to work effectively and efficiently with diverse teams, customers, internal and external partners. • Experience in developing training content and conducting training sessions.
